At DRIFTOY, we are committed to providing you with high-quality products that bring joy and satisfaction. We take pride in our products and want you to be delighted with your purchase. Our Refund Policy Guidelines is designed to ensure a seamless shopping experience while upholding the integrity of our offerings.

1. Satisfaction Guarantee: We strive to offer products of the highest quality and craftsmanship. If for any reason you are not fully satisfied with your purchase, please contact our customer support team within 1 days of receiving your order after reviewing Our Refund Policy Guidelines.

2. Eligibility for Returns: To be eligible for a return, the item must be in its original condition and packaging. Additionally, the product should not have been opened or used. We are unable to accept returns for items that have been opened or used due to the nature of our products according to Our Refund Policy Guidelines.

3. Return Process: If you believe your item qualifies for a return, please follow these steps:

• Contact our customer support team within 1 day of receiving your order to initiate the return process.
• Provide details about the product and the reason for the return.
• Our team will guide you through the return process and provide you with a return authorization if applicable.

4. Inspection and Approval: Once we receive the returned item, our team will inspect it to ensure that it meets the return eligibility criteria. If the item is unopened and in its original condition, we will proceed with processing the return after reviewing Refund Policy Guidelines.

5. Refund Process: If your return is approved, a refund will be issued to the original payment method used during the purchase. Please allow 60 days for the refund to be processed and reflected in your account.

6. Non-Returnable Items: Due to hygiene and safety reasons, opened items cannot be returned. This policy applies to products that have been unwrapped, used, or removed from their original packaging.

7. Contact Us: If you have any questions or concerns regarding our Refund Policy Guidelines or the eligibility of a return, please don’t hesitate to contact our customer support team at support@dritoy.com.

Important Note: We kindly request that you inspect the packaging of your item(s) upon receipt. If the package appears to be damaged or tampered with, please take photos and notify us immediately. This will help us address any issues promptly.

By placing an order with DRIFTOY, you acknowledge and agree to our refund policy outlined above. We are here to ensure your shopping experience is enjoyable and hassle-free. You can discover more products with our partner Marteze. Thank you for choosing DRIFTOY for your purchase.